Privacy Policy

1. Introduction

Welcome to YouCRM. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, title
• Contact Data: includes email address, telephone numbers, business address
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting
• Usage Data: includes information about how you use our website and services

3. Tracking Technologies and Tools

Our website uses various tracking technologies and analytical tools to improve user experience and understand website usage:

• Google Analytics (GA4): We use Google Analytics with tracking ID G-DNC7CY5MQJ to analyze website traffic, user behavior, and page performance. This helps us understand how visitors interact with our site.
• Facebook Pixel: We use Facebook Pixel (ID: 1925234638086633) to track conversions, optimize ads, and create targeted audiences for marketing purposes.
• Firebase Analytics: Our contact forms and user interactions are tracked using Firebase analytics to monitor form submissions and user engagement.
• Session Storage: We use browser session storage to maintain user preferences such as language selection during your visit.

You can disable these tracking technologies through your browser settings or by using privacy-focused browser extensions. However, this may affect the functionality of our website.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide you with information about our services
• To respond to your inquiries
• To improve our website and services
• To comply with legal obligations

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

6. Data Controller and Hosting

Data Hosting: Your personal data is stored and processed on secure servers provided by Google Cloud Platform. Google Cloud maintains industry-leading security standards and complies with international data protection regulations, including NIS2 Directive compliance for enhanced cybersecurity.

For more information about Google Cloud's security measures and data protection practices, please visit:

• Google Cloud Security
• Google Cloud Privacy
• Google Cloud Data Processing Addendum
• Google Cloud Compliance and NIS2

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

• The right to access your personal data
• The right to correction of your personal data
• The right to erasure of your personal data
• The right to object to processing of your personal data

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:
info@youcrm.hu